News Майстер-класи Новини Новини компанії

Мовні майстер-класи: Customer Service

Nobody would argue that we deal with internal or external customers on a daily basis.

  • How to communicate the benefits of your service to your best advantage?
  • How to make and reschedule an appointment?
  • Which customer service techniques would be the most suitable for a specific situation?
  • How to tackle customer complaints?
  • Are there any grammar tricks to be used while handling requests?

We do believe that our workshop will give professional managers  valuable insights into these crucial issues.

Дата: 16.12.15, 15.00 – 18.00

Вартість: 700 грн.

Для клієнтів А.В.С.: безкоштовно

Required level: Intermediate /Upper-Intermediate

Детальна інформація та реєстрація за телефоном: (044) 529 41 99, (067) 240 71 92 або mprokipets@abccenter.kiev.ua


Lost your password?